Bans

The Bans dashboard lets you view current bans, ban users, and unban users. You can view both public and private reasons for each ban, expiration dates for non-permanent bans, and ban history for the user.

Overview of the Bans dashboard.

Access the dashboard

To access the Bans page, you must either be the game owner or have Configure bans for all group games permissions.

Navigate to your Creations page on Creator Dashboard and select your game.
In the Moderation menu on the left, select Bans.

Ban users

To ban a user, select the Add users button, fill out the details, and click Apply Ban.

You must have the numeric user ID for each user you want to ban. To ban multiple users, include a comma-separated list of IDs.
Apply ban to all known alt accounts lets you also include alt (alternate) accounts.
Include a public and private reason for the ban. These fields can be identical. Roblox displays the public reason for the ban to the user if they attempt to join your game.
For guidelines on banning users, see Users and players.

View bans

The default dashboard view shows current bans. You can sort by date of the ban and search for a particular user ID.

Under the More column, choose See ban history to view history for the user. When choosing whether to unban a user, this information can help you decide if the user was a one-time problem or persistently breaks the rules.

Unban users

To unban users, choose one or more and click Unban users. Unbanned users can immediately access your game again. Manually unbanning a user does not remove their ban history.